We respect the privacy of our website visitors and we want to make your experience online satisfying. Because we gather certain information about our users, we want you to fully understand the ways we collect and use information provided online. The term “us” or “we” or “our” refers to The Arch Cloud and its subsidiaries or affiliates. The term “you” refers to the user or viewer of our website(s).
Links to Other Websites
Use By Children
This website is not intended for use by or availability to children. We do not seek or knowingly collect personal information from children. If you are under the age of 18, please do not use this website.
Types of Information We Collect
We collect two kinds of information about our online visitors through our website: personal and nonpersonal information.
Personal Information: You are not required to provide any personal information to access our website. We collect personal information that can identify a visitor, such as a name, address, telephone number, and e-mail address only when you voluntarily provide it. We use that information solely for the purposes for which it was provided and use reasonable measures to protect that personal information from disclosure to those outside of our company. We may need to share your information to provide product or service you have requested. We may also use the information you provide to us to send you periodic e-mail updates about our company, send you newsletters, or to notify you of special offers and promotions.
We also collect and store personal information that you provide to us when you shop online. This information is used to process orders. We will ask for your contact, shipping, and billing information. You will also be asked to provide your credit card number and security code for purposes of processing your order. Access to this information is limited and protected against unauthorized use.
Non-Personal/Anonymous Information: When you visit our website, certain information is gathered automatically through tracking technologies. This information allows us to keep track of the number of visitors to our website and facilitate your use of the website. This site uses two types of technology to gather information: log files and cookies.
Log files collect and store information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the operating system you may be using, and when a user visits our site. This data does not identify individual users as it is not connected with your personal information.
We use this information to analyze trends, administer and improve the website, to track ease of user movement around our website, to gather general demographic information about the website user base as a whole, and for other market research.
Disclosure of Personal Information
Compliance with Law
Under certain circumstance, some personal information may be required to be disclosed pursuant to the law or court order. We will provide your personal information if required in any legal proceeding or in order to otherwise comply with any court order, law, or regulation or to protect the rights, safety or property of our website users, customers, employees, or others.
Accessing and Correcting Information Provided on Our Website/Restricting Our Use of Personal Information.
If you would like to correct, have access to, or remove personal information you have submitted to us through our website, please contact us as at so that we may assist you. You may also request to be excluded from any of our periodic e-mail updates about our company, newsletters, or special offers and promotions and to be excluded from sharing personal information, if any, with business partners or other third parties by contacting us at .
Please also be aware that the internet is not a secure medium. Our website may include a Message Board or links to message boards where you may post information or questions for discussion. We use appropriate security measures which are designed to protect your personal information. However, we cannot and do not assume any responsibility for any harm, loss or damage you may experience from the transmission of information by or to us over the internet. You should take special care in deciding what information you send to us via e-mail, or post on ours or any Message Board that may be linked, or when requesting information via our online forms submission.